Install the client

Windows

The download center offers two options:

• Online installer: download ClerkBit.application and follow the prompts. Best when the internet is reachable.
• Offline package: download the zip, extract it locally, and run install.cmd. Best for intranets or when online install is blocked.

Requirements:

• Windows 10 or later
• .NET Framework 4.8
• WebView2 Runtime (the installer checks and prompts)

Do not copy only Clerk.exe out of the offline package; keep the folder structure intact. First sign-in still needs connectivity.

macOS

Choose the package for your chip:

• Apple silicon: Clerk-Bit-<version>-osx-arm64.dmg
• Intel: Clerk-Bit-<version>-osx-x64.dmg

macOS 15.0 or later is required. If the system blocks the first launch, allow it in System Settings → Privacy & Security, and grant Documents, Downloads, and Desktop access.

Verify the package

The download center shows file size and SHA256. On Windows:

Get-FileHash .\Clerk-Offline-<version>.zip -Algorithm SHA256

On macOS:

shasum -a 256 Clerk-Bit-<version>-osx-arm64.dmg

If installation fails

• Security software blocks it: allow the installer or add it to the allowlist; use the offline package on an intranet.
• ClickOnce is disabled: use the offline package, or ask IT to enable ClickOnce.
• macOS will not open it: allow it in Privacy & Security; if it still fails, re-download and check the OS version.
• Intranet proxy 407: allow admin.clerkbit.com for online install; the offline package does not use the network.
• WebView2 missing: install it from the prompt or from Microsoft.

See the FAQ for more.